Trusted
Stewardship
of Your Brands

David Tyack — Chief Executive
Vitasoy Australasia

When we decided to enhance our market representation in New Zealand, we chose Pavé due to its impressive reach, comprehensive coverage, solid relationships, and affordability.

What stood out even more was their genuine, open approach, which aligned perfectly with our company culture.

We were looking for more than just a transactional relationship; we wanted a long-term partnership where we could be deeply integrated into their operations. From the beginning, Pavé demonstrated their commitment to this vision, and their ability to adapt and accelerate their transition plan made the process seamless and efficient.

Since partnering with Pavé, we have seen remarkable benefits. Our sales performance significantly improved, especially in non-grocery channels (convenience stores, cafes, and foodservice). This uptick has been crucial, given that the New Zealand market represents 30% of our overall business. The trust and reliability we have gained from working with Pavé has allowed us to concentrate on our other markets, knowing that our New Zealand operations are in expert hands.

Their transparency and openness is integral to our working relationship. They provide clear insights into their performance and ours, fostering a constructive and collaborative environment. Their field force coverage and call frequency as well as their logistics and credit management have been a bedrock for us. The partnership has proven so successful that renewing our agreement was an easy decision — it was very easy to say, ‘Let’s lock them in for longer’.

Since partnering

with Pavé

A snippet of data representing how Pavé was able to accelerate the growth of Vitasoy’s brand within the Australia/New Zealand market.

Shawn Warren — President

Dole Asia Holdings

Pavé and Dole have been working together since 2005. Shawn Warren, President, Dole Asia Holdings recalls a major challenge in 2016 not long after he started. We were constrained as we didn’t have enough pineapple to supply the New Zealand and Australian markets, and that was constraining Pavé.

With the supply issue eventually overcome, Pavé got on with the job of getting Dole back on track and creating greater growth, doing things better and bringing a new level of professionalism to the table. I think Chris and his team have demonstrated best-in-class capabilities. Their analytical rigour has facilitated valuable fact-based discussion to drive growth and get our pricing and promotional strategy right.

Reducing costs to fund growth is something all businesses should do. Pavé has built a strong, action-oriented team that has reduced their costs and used the savings to invest more funds in their business and our brands. Something that they accomplished in a very short time frame, further increasing the confidence of Dole corporate head office.

Pavé goes beyond our expectations with their drive for new product growth.

They are purposefully seeking out proven products in our global portfolio and finding ways to grow them in New Zealand. Rather than resting on their laurels with existing business - they are driving us.

I feel increasingly more and more excited about how this relationship is going to grow. It’s built on a bedrock of trust and we’re building momentum.

Daniel Flynn — Co-founder & Managing Director

Thankyou

At Thankyou, we had always invested considerable effort into managing our supply chain and retailer relationships. However, we realised that these areas were not our core strengths and were consuming time and that energy could be better spent on what we do best.

Amidst the challenges of the pandemic, we were impressed with Pavé’s commitment to building robust capabilities in supply chain management, even when many others faced disruptions. This led us to explore a partnership with Pavé to handle these critical functions more effectively.

Since transitioning to Pavé in mid-2022, the impact has been transformative. Their team has seamlessly taken on the responsibility of managing our complex supply chain, allowing us to concentrate on what we do best. Pavé are our people, they’re always working to find solutions and have built a great culture that overflows into all of the interactions we have with their team. Their dedication to working collaboratively with us, especially during challenging times, has fostered a strong sense of partnership. This has enabled us to enhance our efficiency and focus on driving innovation and growth at Thankyou.

The decision to partner with Pavé has already started to make an impact. By outsourcing our supply chain, sales and distribution management, we have become more agile as an organisation. This shift has not only lightened our workload but also accelerated our ability to innovate and execute our strategic vision. The partnership with Pavé has proven to be a perfect fit, allowing us to double down on our strengths while enjoying the benefits and efficiencies that come with their expertise.

Charlie McLeish – Executive General Manager
Pental Products

Before partnering with Pavé, Pental faced significant challenges in the New Zealand market, primarily driven by a focus on price rather than profitability. This unsustainable approach led to financial losses and required intensive micromanagement of our previous partner.

We knew a change was necessary to find a more strategic solution. Upon meeting Pavé, we were particularly impressed by their focus on building old-fashioned relationships as a priority over price, as well as their advanced systems and analytics for understanding the market.

Since collaborating with Pavé, Pental has seen a remarkable turnaround. Pavé wanted to know the margin contribution per product to build a sustainable and profitable business. We knew then, that there was a future in growing a business with Pavé.

This future included visibility as to what was going on with detailed monthly updates which has meant we are now managing the business forward rather than in post-mortem. Since working with Pavé we’ve turned the business around from making losses into profitable market share.

Lucy Elwood – Chief Executive Officer
Cancer Society of New Zealand

After experiencing a decline in market share with our previous provider, we faced the risk of dropping from our position as number one to number three. We chose to partner with Pavé due to their comprehensive end-to-end stewardship and their ability to manage our brand across various channels.

Their strong relationships with our Australian manufacturer and marketing partner also played a crucial role in our decision. From the start, Pavé’s approach was refreshingly supportive, tackling product issues with unwavering faith and openness, without assigning blame. This nurturing and collaborative attitude immediately set them apart.

Since transitioning to Pavé, we’ve seen significant improvements. Their deep understanding of our business drivers, particularly in enhancing sunscreen accessibility, has been pivotal. They provided invaluable support in advertising, social media, promotions across various retail sectors, and managed and reported on our success metrics. Thanks to Pavé’s strategic guidance and long-term vision, we’ve expanded our brand ambassador team, increased store reach and SKU ranging, and improved shelf layout. Although it took time to reverse the downward trend, Pavé’s commitment to a long-term approach has begun to stabilise and recover our market share.

Pavé’s comprehensive approach has also included process improvements and leveraging their network to offer new opportunities. Their informed discussions and solutions-oriented mindset have been instrumental in new product development and supply chain management. Despite being a relatively small client, we have been impressed by Pavé’s dedication and high-quality service, feeling fully supported by their professional team. Their commitment has reinforced our trust in their ability to effectively manage and grow our brand in the market.

Julia Strain – Country Director and General Manager
ANZ Flora Food Group

As a global leader in plant-based foods with a presence in over 95 countries, Flora Food Group was on the lookout for a local partner to help grow our brands in the New Zealand market. During our distributor selection process, Pavé emerged as the clear choice due to their exceptional cultural and commercial fit.

Their impressive capabilities in both sales and marketing, combined with their ability to manage an efficient cold supply chain, made them stand out. Pavé's robust technology platform and strong operational processes promised a seamless transition, which proved to be the case as they integrated quickly and effectively with our team.

Working with Pavé has been instrumental in driving our market growth. Their growth mindset and expertise in managing local operations have significantly enhanced our customer experience in New Zealand. The Pavé team demonstrated remarkable agility and responsiveness, particularly with the launch of FLORA Plant Cream. Despite a tight timeframe and the busy holiday season, Pavé successfully introduced the product to two major accounts and organised 60 in-store sampling sessions in just four weeks. Their proactive approach, frequent feedback, and detailed performance reports have been invaluable in optimising our market presence.

Pavé has seamlessly integrated into our Flora Food Group team, becoming an essential part of our operations in New Zealand. Their genuine interest in our brand success, proactive identification of opportunities, and skilled management have solidified them as our trusted business partner. We are proud to have found the perfect match between Flora Food Group's ambitions and Pavé’s capabilities, and we look forward to continued success together with this talented Kiwi team.